This policy explains what information CHIBET collects, why we use it and when we pass an enquiry to our licensed Tibet operating partner.
The short version: we use your details to answer your enquiry, protect the website and connect you with the operator when you ask us to continue. The operator handles its own booking, payment, permits and tour operation.
1. Who handles your information
CHIBET Travel is an independently maintained personal travel blog and China and Tibet travel-information website.
CHIBET handles the information you send through this website, email or WhatsApp so we can answer your questions and help with early trip planning. If you ask to continue with a trip enquiry, we pass the relevant details to our licensed Tibet operating partner. The operating partner then contacts you directly and is separately responsible for any booking, payment, permit application and tour operation.
2. Information we collect
- Your name, email address and optional WhatsApp or telephone number.
- Travel details you provide, such as dates, group size, destinations and questions.
- Messages exchanged with us by form, email or WhatsApp.
- Basic technical information, such as IP address, browser, device, pages visited and the page that led you to our website.
- Security information used to prevent spam and automated form submissions.
Please do not send passport copies, payment-card details or medical records through a general enquiry form. If these are later needed, the licensed Tibet operating partner should explain why and provide a suitable way to send them.
3. How we use it
- To answer your enquiry and provide practical travel-planning information.
- To pass your enquiry to our licensed Tibet operating partner when you ask us to continue.
- To follow up on your enquiry and keep a record of the introduction.
- To operate, protect and improve the website.
- To understand which pages and campaigns bring visitors to the website.
- To meet legal obligations and deal with complaints or security problems.
We do not sell your personal information.
4. Sharing your enquiry with the operating partner
When you ask us to move forward with a trip, you agree that we may send the relevant enquiry details to our licensed Tibet operating partner. The operator may then contact you directly to discuss the route, provide a quotation or arrange a booking.
After the referral, the operating partner handles the information it receives under its own privacy policy. Before sending sensitive documents or making a payment, check the identity, booking terms and privacy policy of the contracting operator.
5. Website tools and third-party services
We use service providers to run and protect the website. These may include our web host, WordPress services, Cloudflare Turnstile, Google Analytics and WhatsApp.
- Cloudflare Turnstile checks whether a form submission appears to come from a person rather than a bot. It may process an IP address, browser and device signals.
- Google Analytics may collect information about visits, devices, approximate location and website activity. We use this information to understand general website performance, not to identify you directly.
- WhatsApp and email providers process messages sent through their services under their own privacy terms.
- The website may keep the first page you visited in browser local storage for up to 90 days so we can understand which page led to an enquiry.
You can block or delete cookies and local-storage data in your browser. Some website features may not work properly if essential technologies are blocked.
Third-party privacy information: Cloudflare Turnstile Privacy Addendum | Google Privacy Policy | WhatsApp Privacy Policies
6. Where information may be processed
CHIBET, our licensed Tibet operating partner and our service providers may process information in China, the United States or other countries. Privacy laws may differ between countries. Where the law requires specific safeguards or consent for a transfer, we will follow those requirements.
7. How long we keep it
- Enquiries and related messages are normally kept for up to 24 months after the last meaningful contact, unless an enquiry is still active or a longer period is needed for a legal issue.
- The first-landing page stored in your browser expires after 90 days unless you delete it sooner.
- Security and technical logs are kept only as long as reasonably needed to protect and maintain the website.
When information is no longer needed, we delete or anonymise it.
8. Your choices and rights
Depending on the law that applies to you, you may ask us to access, copy, correct or delete your information, restrict or object to its use, or withdraw consent. You may also complain to your local data-protection authority.
To make a request, email [email protected]. We may need to confirm your identity before responding.
9. Security and children
We use reasonable security measures, including secure connections, access controls, Cloudflare protection, anti-spam checks and rate limiting. No internet service is completely secure.
The website is not directed to children under 16. If you believe a child has sent us personal information without appropriate permission, please contact us.
10. Changes and contact
We may update this Privacy Policy when the website, our services or legal requirements change. The latest version and effective date will appear on this page.
For privacy questions or requests, contact:
CHIBET Travel
Email: [email protected]
Website: https://chinatibettour.org/